Frequent questions

How much does shipping cost?
$ 150 MXN.

Where do you ship to?
To the entire Mexican Republic.

How can I track my order?
In the menu on the page of the parcel service assigned to your shipment, track your package by entering your tracking number.

Is it safe to make payments in our online store?
Yes, because we have an SSL security certificate to encrypt your data.

How long does shipping take?
From 2 to 7 business days.

What do I do if my product arrives damaged during transport?
You must send photographs as evidence of the damage to sales@loongwayboots.com during the time period set out in our returns policy.